Question 1

What is the Telecare Connect App?

Accepted Answer

A phone app that helps you track blood pressure, blood sugar, and weight.

Question 2

What do I need to use the app?

Accepted Answer

You need a smartphone with internet. You also need your own blood pressure machine, blood sugar machine, or scale, depending on what you want to track.

Question 3

What can I track in the app?

Accepted Answer

You can track blood pressure, blood sugar, and weight. You can choose one program or VitalCare to track all three.

Question 4

Can I show my readings to my doctor?

Accepted Answer

Yes. You can show your blood pressure, blood sugar, or weight readings to your doctor. This can help you have a better conversation about your health.
Telecare Health Connect does not replace your doctor.

Question 5

Does Telecare Health Connect give medical advice?

Accepted Answer

No. Telecare Health Connect helps you track blood pressure, blood sugar, and weight. It does not diagnose, treat, or replace your doctor. Talk to your doctor for medical advice. If you feel very unwell, get urgent help now.

Question 6

Can I use my insurance to pay?

Accepted Answer

Not at this time. Telecare Health Connect is paid directly by the user. We do not bill insurance plans right now.

Question 7

What are Telecare’s opening hours?

Accepted Answer

Our support hours are Monday to Friday, 8 a.m. to 5 p.m. You can use the app anytime. WhatsApp messages are answered during support hours.

Frequently Asked Questions

Frequently asked questions